Monday, Nov 02, 2020, 15:05 Hardware

Apple permits independent Repair Shops to perform Mac Repairs

Apple surprised us all last year with the introduction of the “Independent Repair Provider Program” (IRPP). This means that, in addition to the usual Apple Stores and stores authorized by Apple as “specialist repair shops,” independent repair shops can now perform iPhone repairs using original replacement parts and specialized tools. The program even includes free training for employees of independent repair shops and Apple computers have been doctored into the IRPP.

Macs now a part of the “Independent Repair Provider Program”
Reuters report concerning a recent announcement from Apple indicates that the “Independent Repair Provider Program” will be expanded to include Macs. Independent repair shops will receive the necessary special tools to perform specific repairs on Macs and the training programs and the familiar iPhone repair trainings are still a part of the program.



The IRPP was first launched in the USA in August, 2019, has meanwhile been expanded to include numerous European countries and Canada. According to Apple, IRPP is available in 32 European countries, with 140 repair shops encompassing over 700 locations taking part.

Apple’s COO (Chief Operating Officer) Jeff Williams had the following to say about the IRPP and its recent expansion(s), "When a device needs repairs, we want people to have access to a safe and reliable solution — this latest expansion joins the thousands of repair locations we’ve added over the past year… We’re looking forward to bringing that convenient and trustworthy repair experience to our Mac users.” The IRPP’s goal is to provide customers with greater diversity of repair options whilst upholding the familiar security and quality standards that Apple’s customers have come to expect. In order to take part in the program, businesses will have to be certified by Apple.

Demands for “Right to Repair”
Apple’s concession to independent repair shops in the form of the IRPP is seen as an attempt to satisfy congressional demands concerning the “right to repair,” as Apple has seen itself exposed to criticism in both the USA and EU, according to whom the repair guidelines for iPhone and Co. are too strict. In early anticipation of possible legal action, Apple allowed independent repair shops to perform iPhone repairs (and now Mac as well).

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