Thursday, Feb 11, 2021, 17:01 Mac: Hardware

Battery Replacement Program For MacBook Pro 2016 & 2017 With Charging Issues

Just recently, macOS 11.2.1 was released to fix software-based issues with certain models of the MacBook Pro – macOS 11.2.1 was meant to fix issues with MacBook Pro 2016 & 2017. Some of these devices have been affected by an issue preventing the internal batteries from charging or causing them to randomly jump between 1 and 100%. However, it appears as if the issue is more than a sporadic software bug, as Apple has also launched a battery exchange program. Apple will now replace misbehaving batteries for free, as long as the MacBook Pro's operating system is macOS 11.2.1 or 10.15.7.

How To Tell If Your Device Is Affected
The initial diagnosis can (and should) be done entirely with the Mac's native software. All you need to do to find out if your device's battery has been affected: Go to the "Battery" pane of the "System Settings" (on macOS Catalina this can be done by holding the option key and clicking on the battery symbol in the menu bar). After you've done so, a warning sign with an exclamation mark may appear stating "Service Recommended". If so, then you can set up an appointment with Apple Support to get the issue fixed for free.

Affected Devices
According to the official document provided by Apple Support, the following devices may be affected:

  • MacBook Pro 13" (2016), 2x Thunderbolt 3
  • MacBook Pro 13" (2017), 2x Thunderbolt 3
  • MacBook Pro 13" (2016), 4x Thunderbolt 3
  • MacBook Pro 13" (2017), 4x Thunderbolt 3
  • MacBook Pro 15" (2016)
  • MacBook Pro 15" (2017)


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Before performing the actual repair, Apple Support will verify that the aforementioned error is actually what's causing the device's battery issue. It's not clear as to whether or not this is performed by remote diagnosis in regions operating under lockdown due to the coronavirus. However, it's likely the case in such regions, as Apple Stores in affected regions are closed to the public. Apple also hasn't released any statement as to how long the repairs will take or what percent of customers and devices are affected (it was simply said to be a small minority of users affected). In the large recall of batteries for the 2015 MacBook Pro in the summer of 2019, the battery exchange took up to 5 weeks, as all MacBook Pro from 2015 were affected.

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